Website Build and Hosting Agreement

01Who this agreement is between

This agreement is between Reggie Whitley & Co., LLC, a Mississippi limited liability company doing business as Visionary Brand Coach® ("we," "us"), and the client named in the signed agreement ("you"). It starts on the date you sign it.

02Your package

Your signed agreement lists your package: the number of pages, your hosting choice, your payment option, your domain, and the platform your site is built on. Standard pricing:

03What we build

We design and build a custom website of up to 2 pages, plus any additional pages in your package. Your build includes:

• A custom design based on your brand, colors, fonts, and photos
• Pages designed for phones and desktops
• Website copy we write from your intake form answers
• Page titles, descriptions, and a share image for each page
• One contact form, built in your own Cognito Forms account
• Connecting your domain to your site

04What we need from you

You agree to:

• Complete the intake form fully and honestly, and upload your logo, photos, and any other files it asks for
• Make sure you own or have permission to use everything you send us, including logos, photos, testimonials, and quotes
• Check every fact, price, credential, and claim in your copy before you approve it. You are responsible for what your site says once you approve it
• Create a free Cognito Forms account for your contact form and give us access to build it
• Respond to our requests within 7 days

05Timeline

Your site launches about 3 weeks after we receive your completed intake form and all your files. The clock starts on that day, and we'll email you the date. Any time we spend waiting on you (missing files, feedback, approvals, or payment) adds to the timeline.

06Design approval and revisions

We design your home page first and send it for your approval. Once you approve it in writing (email or text counts), your layout, page structure, and branding are locked for the rest of the build.

Your build includes 3 revision rounds. A revision round is one list of changes, sent together in one email or one revision request form. One small change or a page full of edits, one list is one round. Each round can include:

• Text and headline edits, including the copy we wrote
• Swapping photos or your logo
• Color and font adjustments
• Changes to existing sections on approved pages

Unused revision rounds end at launch. Extra rounds during the build are $50 each.

07Work outside your package

New pages, new layouts or page structures, a rebrand, and new features like online booking, a store, or memberships are outside your package. We'll quote that work in writing, and nothing starts until you approve the quote. Additional pages are $100 each.

08Payment

No work starts until you pay in full or pay your 50% deposit ($248.50 plus 50% of any additional pages).

If you paid a deposit, your remaining balance is due when you give final approval, and your site does not launch until it's paid. Balances not paid within 7 days of final approval pause your project under the Paused Projects section.

If you pay through Klarna, Afterpay, or Zip, your payment plan is between you and that company. We receive the full amount up front, and your obligations to them do not change this agreement.

All payments are final. We do not offer refunds for any reason, including if you change your mind, stop responding, or end this agreement early.

If you dispute or reverse a payment for work we've done under this agreement, you agree to pay any fees that dispute costs us, and we may take your site offline until it's resolved.

09Paused projects and the restart fee

If we go 30 days without what we need from you (intake answers, files, feedback, approvals, or payment), your project is paused. To restart, you pay a $100 restart fee, and we give you a new launch date based on our schedule at that time. If your project stays paused for 6 months, it closes, and any payments you've made are kept.

10Launch

Your site launches once you give final approval and your build is paid in full. After launch, changes to your site are covered by your hosting plan or billed at $50 per revision round.

11Hosting and domain

This section applies if your package includes hosting.

Price.

Hosting is $25 per month or $250 per year and includes hosting on our GoHighLevel account and a .com domain. It renews automatically until you cancel.

Revisions.

Hosting includes 3 revision rounds each calendar year, under the same rules as the Design Approval and Revisions section. Unused rounds do not roll over. Extra rounds are $50 each.

Late payment.

If a hosting payment is 7 days late, we may take your site offline. If it's 30 days late, we may delete it.

Canceling.

You can cancel anytime by email. Monthly plans end at the close of your current paid month. Yearly plans end at the close of your paid year, with no partial refunds. Your site comes down when your plan ends.

Your domain.

Domains we register for you are held in our account while you're on hosting, and we renew them at no extra cost. After 12 months of paid hosting, we transfer your domain to you at no cost when you ask. Before 12 months, you can buy it out for a flat $50. Registrar rules can delay any transfer for up to 60 days after a domain is registered or transferred.

Your own domain.

If you already own a domain, it stays in your name. You are responsible for renewing it.

If we build in your own GoHighLevel account, you pay for that account directly, give us user access during the build, and changes after launch are $50 per revision round.

12Who owns what

You keep ownership of everything you give us, including your logo, photos, and business information.

Once your build is paid in full, you own the copy we wrote for your site and your finished pages as delivered. If you leave our hosting, we'll send you your page files, copy, and images within 30 days of your request. If you have your own GoHighLevel account, we can send a share link to copy your site into it.

We keep ownership of our own tools, methods, code snippets, and design systems that existed before your project or that we use across clients. You get a permanent right to use them as part of your site.

Until your build is paid in full, all work we've created belongs to us.

We may show your site in our portfolio and marketing. If you'd rather we didn't, tell us in writing.

13Contact forms and other services

Your site depends on services we don't control, including GoHighLevel, Cognito Forms, your domain registrar, and payment providers. We aren't responsible for their outages, price changes, or policy changes. Your contact form lives in your Cognito Forms account, so form entries go directly to you and are your responsibility. Cognito's free plan has entry limits and shows Cognito branding. Any paid Cognito plan is your cost.

14Referral program

You earn 10% of what each new client pays for their website build when they use your referral code and pay in full. We pay you within 14 days of their final payment, by a method we agree on. The referred client must be new to us and must give your code at checkout or on their intake form. You can't refer yourself or your own business. If you have a past due balance with us, referral payments are held until it's paid. We may change the referral program with 30 days notice, and we'll honor anything you've already earned.

15Limits of our responsibility

We don't guarantee search rankings, traffic, leads, or sales. Our total responsibility to you under this agreement is limited to what you've paid us in the 12 months before a claim. Neither of us is responsible to the other for lost profits or indirect damages. You agree to cover any claims, costs, or damages that come from content you provided or approved.

16Ending this agreement

You may end this agreement at any time by email. Payments already made are kept, and work isn't delivered unless your build is paid in full.

We may end this agreement if you don't pay, if you're abusive toward us, or if you ask us to put anything illegal or misleading on your site. If we end your project for a reason that isn't your fault, we'll deliver the work completed so far.

17General terms

Mississippi law governs this agreement, and any dispute will be handled in the courts of Mississippi. This is our entire agreement, and any change must be in writing and agreed to by both of us. If any part of it can't be enforced, the rest still applies. Electronic signatures count as original signatures. Notices go to the email addresses in your signed agreement.